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Q: How long does it take to have a custom Windfeather made?
A: Production time varies depending on the time of year and the size or complexity of your project.
Our current production time is 4-6 weeks after a design is approved. But be sure to let us know if you have a specific
deadline that we need to meet for you and we will see what we can do.
Q: What forms of payment do you accept?
A: We accept Visa, Master Card, Discover, and
American Express. Checks are always welcome, and we can work with you if your company
requires use of a purchase order. We can also ship COD, but not on custom orders. We do not
accept electronic checking.
Q: How long will my Windfeather last?
A: Probably the most frequently asked question. Very difficult to say, but if
you are only flying your Windfeather on weekends at games, and maybe during
fundraisers, etc., you will get many, many years of life from your feather. While it is impossible to determine how
long your Windfeather will last, we have found that overall, if flown
24/7, you can expect 4-6
months before any fading will start to become visible. The amount of
wind and sun are the variable in the equation. However, many things can be done to extend
the life of your Windfeather a great deal further. Please refer to our CARE page for suggestions on extending the life of your
Windfeather.
Q: How long does it take to install a Windfeather?
A: This is a very frequent question for us. The term install
is very out of place for a Windfeather. One person can set-up one Windfeather in
under two minutes. The only tool required is a hammer to drive your groundstake into the
ground.
Q: How do I attach my Windfeather to an
artificial turf?
A: Our favorite stand for solid surfaces is a patio
umbrella stand. They are readily available in a variety of popular stores at
about $15.00 in a nice looking cast iron. If the wind is a little stiff, it will
require a little extra weight on the windward side. We usually drop the drinks
cooler on that side to hold it down.
Q: Do the poles eventually "bow" over
or will they maintain their straightness?
A: The pole is a telescopic fiberglass that is very flexible and allows
the Windfeather to dance in the wind. It will remain straight and not pick up a
bow over time.
Q: Is the Windfeather machine washable?
A: Yes, on gentle cycle and air dry, although this is very rarely
necessary. Spot cleaning with a mild cleaner is much more common.
Q: Isn't shipping a problem for such a large product?
A: Windfeathers are totally portable. They break down for easy transport and
shipping to under 4' tall and weigh only 4 pounds.
Q: Are there discounts for quantity orders?
A: Of course. Just let us know how many.
Q: Can I use my company logo on a Windfeather?
A: Yes. Custom designs are no problem for our design team.
Even if you logo does not match the format of our Windfeathers we are often
able to use elements of your logo to achieve name recognition in a dynamic and exciting
way. Just send us your logo and let us work up some ideas for you to review.
Q: What if I want to use different colors for my
Windfeather?
A: Any of our standard designs can be done in different colors for no additional
charge. Unlike a printed product, Windfeathers are cut from pre-colored
fabrics. No screen charges, no set-up charges, and no charges for additional colors.
Q:
Where are you located?
A: Follow this link [MAP] to download directions to
us.
GET IN THE WIND
1811 Blackbird Lane, Pensacola FL 32534
toll free (888)474-1946 Fax (850)478-1835
sales@windfeathers.com